Ratified certified quality at Quanam
The first follow-up audit conducted by professionals of TÜV Rheinland Berlin Brandenburg, confirmed that Quanam uses and keeps the efficiency of its Quality Management System (QMS) covering different areas of the organization, promotes customer satisfaction and continuous improvement.
During 2003, Quanam, through our Outsourcing Business Unit, successfully completed the ISO 9001: 2000 certification process for its Quality Management System, applied to the provision of services for the management, operation, I.T. advice and technological support and for software development, implementation and maintenance. The External Quality Audit was conducted by TÜV Rheinland Berlin Brandenburg (German certification agency TÜV Industrie Service GmbH), the prestigious German certification agency.
The auditing team pointed out the company’s strengths that enhance the quality system’s performance on their report as follows: “The Company (Quanam) has very good formal support, by means of registers containing massive information on the activities performed. The Company’s Management has arranged a survey of environmental satisfaction, which allows them to depict the positive and the negative factors in their relationship with staff. Several practices provided for by the standard as to quality systems’ activities, are already being applied in other Business Units’ processes. This would facilitate widening the scope ".
The report also stresses that the audit team "has not detected deviations that should be considered Non-Conformities".
TÜV Rheinland Argentina: Certified Leadership
According to "Brand Value TM" annual research of Total Argentina, for Mercado magazine, TÜV Rheinland Argentina S.A., Quanam’s ISO 9001: 2000 Quality Management System’s certification process auditing company, has recently ratified the certification granted to them by mid 2003, and which the company currently holds, as the number one agency among quality certification agencies in Argentina.
In this edition of "Brand Value TM" the "Certification" category was included for the first time. The research study was conducted on a universe of 50,000 SMEs and Large Companies accross Argentina, with a sample of 286 actual cases which were given a structured and pre-encoded self-administered interview online where 247 brands were grouped in 39 categories.
TÜV Rheinland Argentina S.A. takes pride in this positioning and feels encouraged to keep working so that the companies that have hired their services may always count on TÜV’s support and reliability.
Quanam was granted ISO9001:2000
Quanam’s Outsourcing Business Unit has successfully completed the ISO 9001: 2000certification process for its Quality Management System. The External Quality Audit was conducted by TÜV Rheinland, the prestigious German certification agency.
Quanam’s Outsourcing Business Unit successfully completed the ISO 9001: 2000 certification process for its Quality Management System (QMS) applied to administration services, operation, I.T. advice and support as well as software development, implementation and maintenance.
The certification was issued by TÜV Rheinland Berlin Brandenburg (German globally recognized certification agency with a history of over 130 years) that guarantees the adequacy of Quanam’s processes to ISO international standards.
The Quality Management System covers different areas of the organization, promotes customer satisfaction and continuous improvement. It is also a tool to control and follow up ongoing quality practices. The auditors noted the high commitment to customer satisfaction shown by Quanam’s staff, the strong involvement of management in this process as well as the widespread application of the precepts of quality, which they found deeply rooted in the culture of organization even before ISO certification process.
Quanam is IBM Premier Business Partner and has over 60 certified consultants in various areas:
- IBM Business Analytics
- IBM Smarter Cities
- Info Management
Quanam is Oracle Platinum Partner and has over 100 certified consultants in several areas:
- Oracle Supply Chain Management
- Oracle Utilities Customer Care and Billing (CC&B)
- Oracle Mobile Workforce Management (MWM)
- PeopleSoft Financial Management
- PeopleSoft Human Capital Management
- PeopleSoft PeopleTools
- Oracle Database
- Oracle Business Intelligence Foundation
- Oracle Hyperion Planning
Quanam is Microsoft Certified Solution Provider and has more than five certified consultants in several technologies:
- Microsoft Certified Technology Specialist
- Microsoft Certified Solutions Expert
- Microsoft Certified Application Developer
- Microsoft Certified Product Specialist
- Software Assurance