Key Achievements:
Revenue $107M
+240,000 customers
+3,000 employees  


5-year Service Agreement starting May 2023 – Data&Analytics, Infrastructure Services, BPM, Development, among others. 

  1. Staff Augmentation, Helpdesk and Support for operational and data analytic
    reporting. Software platforms used are IBM Cognos Analytics; Qlik Sense; Motio, Oracle Data warehouse, SQL Server database & Talend
  2. IBM Cognos Analytics Upgrade
  3. Assessment for KPIs monitoring
  4. Migration and transformation of the legacy platform (IBM Data Manager) to Talend, which also involves:
       - Decommission of legacy systems and environments
       - Data catalog of DWH and databases
       - Roadmap to improve and clean the current DWH